Need help?

Need help?

We've gathered some information and frequently asked questions for you on this page. If you can't find what you're looking for, we'd love to hear from you.

We've gathered some information and frequently asked questions for you on this page. If you can't find what you're looking for, we'd love to hear from you.

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Explore the documentation

Our documentation is written for developers by developers. Our aim is to make sure that you understand how to interact technically with the product.

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Get started with Criipto Verify

Criipto Verify is at the heart of the the Criipto developer experience. Here’s how you get started with your first integration.

Frequently asked questions

We've gathered a bunch of questions and answers to help you get started

How do I get started?

The easiest way to get started is to set up your integration in our free test environment, and follow these steps:

  1. Set up your domain
  2. Set up your application
  3. Choose which eID to use
  4. Get approved to use your eID
  5. Upgrade to a paid plan to go into production

Learn more in the documentation →

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How do I test Criipto?

By creating a free account, you can start testing Criipto Verify, Signatures, or Age Verification for as long as you like.

Testing Criipto before committing is the best way to determine whether we meet your identity needs.

Follow our guide on how to test Criipto →

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What can I use Criipto for?

Authentication

Our services can be used for a number of scenarios, but most revolve around authenticating users with electronic identities. Common use cases are reducing identity fraud and ensuring KYC compliance.

Digital signatures

We also support secure digital signing, which is often used to make signature flows more efficient, comply with industry regulations, and customize the signature process to align with your brand image.

Age Verification

Our Age Verification solution is used by businesses and webshops that sell age-restricted products (e.g., alcohol and tobacco) online and need to verify their customers' ages.

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How much does it cost?

In short, you pay for a usage-based plan that includes a certain number of logins or signatures. If you exceed that number, you can either pay for the overage or upgrade your plan.

Besides the Criipto subscription fee, a separate eID fee is charged by the eID provider you choose to use.

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How are you different from other eID brokers?

Criipto is built by developers, for developers. This means offering the best possible developer experience, with easy-to-follow documentation and a continually evolving list of SDKs.

With Criipto, one integration gives you access to all our eIDs, making it easy to scale your business.

Our products are customizable, allowing unique signature or authentication experiences for your brand.

Get instant technical support directly from our developers via Slack during testing.

All of this comes at a fair and competitive price.

Learn more about switching to Criipto →

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Which kind of support can I expect?

Once you’re in your free test environment you’ll have access to our slack support where we do our best to help you out.

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Reach out to our support team

If you didn't find what you were looking for, our support team is here to assist and answer any questions you may have

 

support@criipto.com

sales@criipto.com

 

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